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Travel

25 Sunday May 2025

Posted by Steve Mayne in Opinion

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age, airline, airlines, British Airways, Canada, England, London, Toronto, Travel, travel-tips

It certainly broadens the mind, but it doesn’t get any easier with age.

We just made one of our now fairly frequent trips across the Atlantic Ocean, from Toronto to London. The prospect of four weeks in the land of my birth is an enticing one, obviously, but it starts with that overnight flight, and getting over that seems to take longer each time.

Of course, air travel has revolutionised the world. My ancestors who made the trip from England to North America rarely had the opportunity to make even one trip back to their homeland, so I do recognise my good fortune, but that’s hard to remember when you can’t make simple decisions after an almost sleepless overnight flight.

We always start our trips with a three to four hour drive up Canada’s busiest highway, the Ontario 401. Mostly it’s just a chore, but this time the weather was horrible, low cloud and rain, and that resulted in collision-related delays. We had allowed a big dollop of wiggle room on timing, so arrived at the airport more or less as planned, which was obviously a good thing. Another good thing in this multi-modal journey is the “Park N Fly” valet service where we simply dump the car at the PNF lot and have a bus whisk us off to the airport terminal. Sure, it’s not cheap, but well worth the relative ease of leaving your car somewhere.

Toronto Pearson airport went the way of London’s Heathrow and revamped their terminal waiting areas with bars and restaurants which will, with a phone-based app, deliver your food and drink requirements to the table you’ve chosen. There are two major issues with that, though. Firstly, most of the regular seating was removed to allow for the food outlet tables, and secondly the food and drink is scandalously expensive. It’s probably my advancing years that make me so curmudgeonly, but I won’t buy from these places on principle. On this trip we did locate some regular seating, and sat in comfort to enjoy the sandwiches we’d brought from home, which went some way to offset my grumbles about airport rip-off pricing.

** I tried to find a photo of the departures area, but couldn’t, at least not of the regular area around the gates. Anyone would think that the Airport wasn’t proud of it’s rip-off strategy.

Our flight was late leaving, but there’s not a whole lot you can do about that. The gate staff kept us informed, although I never enjoy being chivvied into boarding the aircraft quickly when I’ve been sat in the terminal for hours. Maybe airlines should allow a longer turnaround time?

We’d been messed about by the airline, British Airways, on our reserved seat allocation. We had paid a staggeringly high fee to book specific seats, but they’d changed the aircraft type and had to reallocate the seats, meaning that we’d lost our two window seats. I know, a seat is a seat, but I don’t like to get gouged on a fee to reserve a seat, then not get said seat. I have lodged a claim with BA to get that reservation fee back, so we’ll see what transpires there.

The aircraft for the flight was an Airbus A350. Big, for sure, and by modern standards quiet and smooth, but the seating on the ‘plane was horrible. The designers of these things must have to work quite hard to make seats so uncomfortable. Their primary aim is to save weight, but the thinly-padded shells you sit on are not good for a six-hour flight, so goodness knows what they’re like for a longer flight. We were in World Traveller Plus, one up from Economy, so the seats recline quite a bit. But that reclination causes havoc when you have to get out of your seat for a call of nature, but the person in front is in maximum recline. There was a woman in the row behind us had to get a flight attendant to wake up her next-seat neighbour so she could get out. There were lots of vacant Economy seats in the cabin behind the Plus area, and she settled herself there instead of coming back to the supposedly better seats, just so she wouldn’t be trapped again.

I must have slept a little, but I couldn’t get myself into any comfortable position at all, so whether I slept or not, I didn’t feel at all rested.

I should make a comment about the food service, because I fell foul of BA’s love of curry-based menus on our last trip. There were three options this time, in the shape of meat, fish, or pasta. I didn’t fancy the fish because it was trout, which is way too fussy for an aircraft meal. I didn’t think the lamb would be up to much, so I opted for the pasta, although not before being pleasantly surprised that all three options were still available by the time the cart reached our seats. The pasta wasn’t bad, but I passed on the curry-based starter, and only had half of the cheesecake thing they dished up for desert. Coffee was served, but it was such a miniscule amount that I barely tasted it. Airlines, not just BA, seem to strive for fancy meals when simpler, plainer fare would surely be easier, cheaper and more appreciated by mugs like me.

Arriving in London. Heathrow’s Terminal 5 is about as good as you’re going to get in that airport. It’s busy, for sure but everything runs quite smoothly. The UK Border was a breeze, with a very pleasant young border person welcoming us to the UK, and the baggage reclaim was similarly easy, which certainly takes the edge off the sleepless hours in the air.

Some hours later, at our destination and feeling helplessly tired, decisions were hard to make and tempers were beginning to fray, which is why bed was so welcome. The time difference is an issue, but not that first night when sleep is all you crave, regardless of what the clock says.

Our first full day here, though, was a struggle. The time difference and the sleep deficit all combined to make everything fraught. We did at least do something spontaneous, but not before some ritual shouting at each other; we have an excitable but tired four-year-old with us as well, which really doesn’t aid our attempts at achieving Zen.

Our second full day had me wide awake at 5am, which is the other issue with travelling, at least for me, and why I’m sat here at seven-thirty in the morning having finished this blog entry. As I said, travelling doesn’t get any easier. For our next, grown-ups only trip, I think we will seriously have to look at the BA version of Business Class, with its pods and bed-like seats. I guess we should start saving.

England ’23 – Going Home

26 Sunday Nov 2023

Posted by Steve Mayne in Opinion

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ArriveCan, British Airways, Four Points Hotel, Heathrow, Park N Fly, Pearson Airport, Terminal 5

Saturday arrived, we were all packed and ready to go, so we just had to wait for the car. We’d decided to treat ourselves to a mini-cab ride to the airport, not least because we had three cases now, and manhandling that lot on the Underground and Overground (Wombling free) trains was going to be difficult.

Our driver turned up right on time, and drove us through the very busy streets of London, all the way to the airport. He said it would take about 80 minutes, and he was right, almost to the minute. He did some great ducking and diving through the back streets between Shepherd’s Bush and Chiswick, but these guys know what they’re doing, and we were on a fixed price fare, so there was no chicanery involved.

While his Toyota Prius wasn’t the cleanest mini-cab I’d ever been in, it was most enjoyable having someone else do the driving. We arrived at Heathrow’s Terminal 5 in plenty of time, and tipped the good Salim generously. There’s a £5 charge just to drop people off at Heathrow, and I thought that we’d get charged for that, but no, Express Cars of Clapton included it in the fixed fare.

We had to hang around a bit before the bag check opened for our flight, but when it did there were no lines or crowds, and even though we had to weigh-in ourselves, it all went very smoothly. I’d already checked us in online, but printed new boarding cards from the bag drop machine. I had a faint idea of our seat numbers, and vaguely registered that the boarding passes had different numbers on, but thought nothing of it; a booked seat is a booked seat, after all.

We went through security and sat in the vast departures area, avoiding the shops (mostly), and having an unhurried lunch. At least there is plenty of general seating there, unlike the mess that is Toronto’s Pearson Airport departure areas.

When it was time to head out to the departure gate, we used the little shuttle train. While the terminal hadn’t been that busy, the shuttle trains were packed, and I wondered if they didn’t ought to run a few more trains. Heck, what do I know?

When we arrived at the gate, it was already busy with people standing at the entry point, which you’re always clearly told not to do. We looked at the boarding passes again, checking we were in loading group 3, but we weren’t. It was loading group 2. What’s this? A mistake? No, it wasn’t, because at the top of the boarding card it said “Welcome, enjoy your upgrade to Club World”. Woot! An unasked for upgrade, in part I’m sure because we’re BA Executive Club members. I wasn’t going to argue.

On the ‘plane, a Boeing 777-300, there were lots of those individual “suites” in Club World, with big seats, big TV screens and a little private area to sit in. An unexpected pleasure to be sure, and one that made the tedious flight significantly more bearable. Even the meals were better.

We arrived in Toronto just a little late, and were though customs and immigration in record time. Going through immigration at the airport, we were able to use the new fast-track machines because we’d used the ArriveCan app on our phones to do customs and immigration clearance ahead of time. There is a lot of crap written and spoken about that app, mostly because it came in to help with COVID, and I know there are people who will not use it because they think that the “Gubmint” is spying on them. Well, it worked brilliantly for us and we were through into the baggage reclaim hall in about a minute, while others lined up and struggled completing their declarations in the arrivals hall. The Gubmint collected the same information from everyone else, of course, just not the day before, and not using the app.

We picked up our bags, and our car (they fooled us by using a different collection point, and that had me confused), and we were motoring off to the Four Points Hotel on Dixie Road in a little under an hour after landing. While it may only have been 9:30 pm in Canada, our body clocks were saying 2:30am the next day, and I really didn’t want to drive for three hours in the dark at that ungodly hour, so we’d booked a night close to the airport.

The hotel was OK, clean enough, if a little tired. The bed was comfy, and we both slept well, but those darned body clocks had us up early, at least by Canadian time. The good Mrs. Mayne suggested breakfast at a nearby branch of the vegan fast-food chain, Copper Branch, so in a few short minutes we were breakfasting on plant-based goodies, and feeling very, very mellow.

And that was it. Our run back home was uneventful, the kids were pleased to see us, and we were happy to be home. A good holiday is a good holiday, but coming home is always nice.

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